AIMHI Benchmarking Report

The Academy of International Mobile Healthcare Integration (AIMHI) Releases 

Quarter 4, 2022 Member Benchmarking Report:

Financial & Productivity Metrics

AIMHI benchmarking reports perform a fundamental service to EMS leaders and local policy makers by demonstrating the clinical, operational, and economic outcomes of High Performance/High Value EMS (HPHVEMS), systems.

These reports also demonstrate the innovation and system design changes that occur in these systems to meet the current challenges in EMS delivery and sustainability.

AIMHI’s goals in releasing this information are to:

  • Provide current, relevant and digestible information to ensure the progress and growth of the HPHVEMS model.
  • Inform local public policy officials and EMS leaders on the clinical, operational and fiscal outcomes that are achievable by using a High-Performance, High-Value EMS delivery model.
  • Expand the reputation and efficiency of EMS nationally and internationally.

AIMHI is releasing quarterly reports on the member EMS systems that highlight the demographic, clinical, operational, and financial outcome statistics of the nation’s highest performing EMS systems.  The data contained in these reports demonstrates excellent clinical outcomes and proficiency, outstanding operational effectiveness, and exceptional financial efficiency.

These are the reports you want to read if you want to know how your urban or suburban EMS system compares to these systems on key measures such as clinical proficiency, service delivery innovation, response times, cost per unit hour, cost and revenue per transport, and reliance on local tax subsidy.

Data contained in this 4th Quarter report includes:

    • Resource Scheduling & Production
    • Unit Hour Utilization & Overall Activity
    • Cost Related to Service Delivery
    • Fee For Service Revenue, Payer Mix & Average Charges

    Highlights from the Q4 Report include:

    • Survey respondents responded to a total of 980,266 calls, transporting 689,168 patients (70.3% transport ratio).
    • The average Response Unit Hour Utilization (UHU-R) for AIMHI agencies is 0.594.
    Calculated as the number of hours of staffed ambulances ÷

    the number of responses in the same time period.

    This essentially means an ambulance is on a call 59.4% of the time it is on duty.

    • The average Expense per Unit Hour (one ambulance staffed and on duty) is $208.28.
    • The average transport fee is $1,565.11.
    • The average revenue per Transport is $435.94.
    • The average expense per transport is $603.03.
    • 6 of the 10 AIMHI agencies in this report receive a local tax subsidy to offset costs for desired service levels.
    • The average public subsidy is $8.28 per capita.
    • 44.8% of the patient services revenues received come from Medicare and Medicaid.


    Download the full 4th Quarter Benchmarking report here:

    2022 AIMHI Benchmarking Summary - Q4 Summary FINAL.pdf

    Click below to view or download the 3rd Quarter report (Medical Direction, HR, Patient Experience & Fleet Metrics) here: 

    2022 AIMHI Benchmarking Summary - Q3 Summary FINAL.pdf

    Click below to view or download the 2nd Quarter report (Clinical Outcomes & Total Quality Management) here: 

    2022 AIMHI Benchmarking Summary - Q2 Summary FINAL.pdf

    Click below to view or download the 1st Quarter report (System Demographics and Operational Performance) here: 

    2022 AIMHI Benchmarking Summary - Q1 FINAL.pdf

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