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  • Pinnacle Precon: How Do You Compare? Quality Metrics in the Age of ET3

Pinnacle Precon: How Do You Compare? Quality Metrics in the Age of ET3

  • 10 Aug 2021
  • 8:00 AM - 11:45 AM
  • Phoenix

Pinnacle EMS Precon: How Do You Compare? Quality Metrics in the Age of ET3
August 10, 2021 | 8:00—11:45 AM MST

What if your largest payer announced today that your future funding will be based on certain quality measures? Well, it’s actually already happened. Under Emergency Triage, Treat and Transport (ET3) model, the Centers for Medicare and Medicaid Services has indicated that participating ambulance services will be eligible for bonus payments based on quality. Some state Medicaid officials have also requested example quality measures that could be used for a supplemental payment program. And the Academy of International Mobile Healthcare Integration recently published clinical, operational and financial performance measures that have been shared with external stakeholders such as the International City/County Management Association, America’s Health Insurance Plans and the National Association of Counties.

Want to know how your agency’s key performance metrics compare to some of industry’s highest performing EMS systems? Wondering how to evaluate and report key quality metrics for your system and benchmark your measures over time? This session will take a deep dive into these performance measures and provide participants with tools to generate, track, report, evaluate and improve quality metrics in your organization – all in an effort to help you prove value to payers.

As part of the session you will develop a custom take-home plan.

You will learn:

  • How the key performance indicators in the AIMHI Benchmarking Report are generated and evaluated
  • How to trend KPIs over time and use short cycle process changes to improve performance
  • Strategies for leveraging measures to demonstrate and improve value
  • How to create customized practical improvement plan for your service and community
  • How to encourage and hold team members accountable for improved performance

This seminar features leaders from some of the nation’s highest performing EMS systems:

  • Jim Pierson, President/COO of Medic Ambulance
  • Jonathan Washko, MBA, Assistant Vice President of the Center of Emergency Medical Services at Northwell Health
  • Rob Lawrence, Robert Lawrence Consulting, former COO of Richmond Ambulance Authority

Facilitating the session will be Matt Zavadsky, MS-HSA, president of the National Association of EMTs and chief strategic integration officer for Fort Worth’s MedStar Mobile Healthcare, where he has helped implement numerous innovative partnerships with healthcare stakeholders and payers.

This session is sponsored by the Academy of International Mobile Healthcare Integration.


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