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  • The Financial Anatomy of an EMS Call

The Financial Anatomy of an EMS Call

  • 30 Oct 2019
  • 2:00 PM
  • Free Webinar

FREE | Recorded Wednesday, October 30 at 2:00 pm ET
Part 3 in the joint AIMHI-NAEMT series EMS Finance: Follow the Money

Now On-Demand►

The third webinar in our EMS Finance series will walk participants through a 9-1-1 call from start (call comes in) to finish (dollars collected), explaining how each step of the process impacts the agency’s ability to get paid for the call:

Where it begins

  • the incoming 9-1-1 call
  • Call taking processes, dispatch and condition codes, ALS/BLS unit selection, etc.

Documentation Delirium

  • How to document assessments and treatments that will help prove medical necessity (or at least not clearly eliminate it!)
  • ePCR closed call rules, etc.
  • Examples of “the good, the bad and the ugly” documentation.

Billing Baubles

  • A walk through a typical billing process
  • Why accurate patient demographics are important 
  • Denials & appeals *Patient payments


  • Rosa Palacios, Patient Account Representative, Medstar Mobile Healthcare rpalacios@medstar911.org

The webinar is approved by CAPCE for a 1 hour continuining education credit.

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